Returns & Exchanges

Due to COVID 19, we are not accepting any returns or exchanges at this time. This policy is unfortunately out of our control. The COVID-19 pandemic has created unprecedented disruption and challenges for businesses because the coronavirus can spread via contact with a contaminated item. Therefore, returned purchases could pose a risk to employees. All sales are final to ensure the safety of customers and employees.  Before finalizing your purchase, please ensure that size, style, and color are correct. We thank you for understanding & hope you all are staying safe!

FAQs

How can we ensure our purchases will fit?

To make online buying experiences easier for customers during this time, we try to be as descriptive as possible when providing details on each product. We back our items and only provide pieces from dependable vendors offering the best quality for our customers. However, if you have any additional questions or concerns feel free to reach out through email info@queenksboutiques.com or by phone at 662-799-1193. 

 

Order Not Delivered or Returned to Sender

In the event that your order is returned to us as undelivered there will be a 15% restocking fee deducted from your refund. If we issue a refund it will be minus the restocking fee and shipping cost.

Please ensure that your address is correct when you place your order.

By completing a purchase with us you are agreeing to our full return policy.

If you have any questions, please send an email to info@queenksboutiques.com.